Shipping Policy

🕒 Production Time (3–7 Business Days)

All personalized items are made to order with care and precision.

  • Standard handmade products: 1–2 business days

  • Customized & engraved items: 3–7 business days

✨ Each piece is crafted just for you, ensuring the highest quality.

(Production time is not included in delivery time.)

⚠️ During peak seasons (such as Christmas), personalized items may require the full production window.
We strongly recommend placing your order early.

🚚 Estimated Shipping Time (By Country)

Delivery Time = Production Time (3–7 days) + Shipping Time

Region Standard Shipping
United States 13–16 days
Canada   15–19 days
Australia 14–16 days
New Zealand 14–17 days
Europe 14–17 days
Asia 16–18 days
South America 14–17 days

📦 Tracking number provided for all orders

✨ Most customers receive their orders earlier than expected

💳 Shipping Fees

Order ValueStandard Shipping
Over $60FREE
Under $60$6

✨ Why We Offer Standard Shipping Only

Because all our products are custom-made, we focus on:

  • 💎 High-quality craftsmanship

  • 🎨 Accurate personalization

  • 📦 Safe and reliable delivery

Rushing production or shipping may affect quality — and we want your gift to be perfect 💝

📦 Shipping Instructions & Important Notes

  • We cannot deliver to PO Boxes / APO / FPO / military addresses

  • Please use a residential address

  • Some items may ship separately depending on stock and warehouse location
    👉 You will not be charged extra for split shipments

  • We use trusted global carriers:
    4PX, Yun Express, FedEx, DHL

🔎 Tracking Information

Once your order ships, a tracking email will be sent automatically.

If tracking shows "No Information":

  • Tracking may take 2–5 business days to update

  • During international transit, tracking may appear “stuck” — this is normal

  • Final delivery updates will appear once the package reaches your local carrier

Track your order here:
👉 https://global.cainiao.com/detail.htm?spm=a2dxv.25992039.0.0.52ae4de2yvqPGr&mailNoList

🎁 Ordering Tips

  • Order early for important occasions (Christmas, Mother’s Day, Graduation, etc.)

  • Personalized items take time — each piece is made with care

Need help? Contact us anytime:
📧 support@Jowmiu.com